Solving PPP Loan Hold Codes — Webinar 2/23

A new Coleman Webinar for SBA Lenders

Solving PPP Loan Hold Codes

End Lender Frustration and Borrower Confusion with delays in PPP 1st or 2nd draw applications

A Coleman Webinar
Date: Tuesday, February 23, 2021
Time: 2:00 p.m. Eastern
Download a Registration Form
75-minute webinar that lets staff earn e-certification

A recent Coleman Report Live! poll reveals 20% of all PPP loan approval requests submitted by the lender are not approved. Instead, SBA issues a “hold” code requiring more information from the lender and applicant before issuing an approval number.

Released February 10, 2021: 5000-20092
SBA is providing Lenders with the following methods for assisting with the resolution of Hold Codes and Compliance Check Error Messages:
1. Resolution of Hold Codes and Compliance Check Error Messages through Lender Certification (Delegated Authority)
2. Resolution of Hold Codes through SBA Review
3. Duplicate Loans and Multiple DUNS Issues
4. Other Hold Codes Not Covered Above

Join Coleman professional webinar instructor Lance Sexton and he discusses tips and tricks to resolve your “hold” code messages. Lance knows this stuff cold and he will be able to answer all of your questions to resolve your backlog, reduce stress on your organization and quickly fund your borrower’s loans.

Lender’s Guide to PPP Hold Codes
All webinar participants will receive a complimentary copy of our recently released PPP Hold Codes Guide.
Which Includes:

  • PPP Hold Code Statistics
  • An Introduction to Hold Codes
  • How to Clear a Hold Code
  • List of Hold Codes
  • SBA Resources on Hold Codes

Your Professional Coleman SBA Webinar Instructors:

Lance Sexton, Coleman Faculty Instructor
A former small business owner, Lance Sexton has a successful history of working with small business owners and students related to entrepreneurship and SBA loan origination, servicing, and liquidation.

He has earned three industry SIPA awards for “Best Online Learning Product”.

Lance has over 30 years of experience, including ten years directly managing portfolios of SBA loans.

Lance was an entrepreneurship faculty member of the Sam M. Walton College of Business at the University of Arkansas. He is an Executive Vice President of BankOZK and has been affiliated with Coleman Publishing for over five years.

Bob Coleman is the Author of “Money Money Everywhere and Not a Drop for Main Street.” He is the founder of Coleman Publishing, a publisher of newsletters, reports, data, conferences, webinars, online training videos — to help finance professionals become small business lending experts.

Bob is the nationally recognized expert on small business financing. He has appeared frequently on Fox Business News, NPR and other numerous media outlets. He is sourced by all print media. He is a frequent speaker about small business lending throughout the US and EU. Bob has a BA in Medieval History from the University of California Santa Barbara and a MBA in Real Estate Finance from the University of Southern California.

Bob has earned numerous SIPA industry awards including “Podcast of the Year” and as a producer of events and video training.

His passion is getting capital to Main Street and Rural American small business.


Review Unresolved Borrower Hold codes in connection with First and Second Draw PPP Loans


1 Criminal Record
2 Bankruptcy
5 Potential Decedent Applicant
6 Inactive Business
7 Mismatch of TIN
8 Mismatch of Entity Name
9 In Operation After Feb 15, 2020
12 SBA Franchise Directory Review
15 Potential Ineligible Business Size
16 Large Number of Employees at Residential Business Address
18 Aggregate Data Mismatch
21 Employee Count Threshold
24 Business Address is Currently Vacant
26 Compliance — Marijuana Sales
28 Compliance — Debarred Business
29 Compliance — Defaulted SBA loan in the last 7 years
30 Compliance — DOL OFCCP Violations
31 NAICS 522 — Credit Intermediation
32 Payday Lender
33 Potential Affiliation Issue
34 Etran Data is Incorrect
35 Duplicate Tax ID #’s
37 Potential Affiliation Issue, NAICS Code 72
38 Foreign Country-Related Entities
39 State or Local Government
40 Eligibility — Lobbying
46 Deceased
47 SAM
49 TOP Education

Webinar Details

Participants Earn Certificates of Participation
All Coleman Webinar attendees will receive a certificate of participation. This documents your continuing education history for SBA and your regulators.

Participant Questions
Questions are strongly encouraged. There are two ways to ask a question during the webinar. The first is to ask the question via the chat box on the GoToWebinar dashboard. The second way is to send an email to Also, feel free to ask pre and post-webinar questions.

How the Webinar Works
We use GoToWebinar for the webinar platform. You will receive a link that will direct you to an Internet site to view the presentation. If you would like to test this process to make sure you will be able to access the link through your system’s firewall, just send an email to, and he will schedule a test run.
Note we will open the webinar for attendees to join at 1:30pm ET. This will give each attendee thirty minutes before the webinar begins to troubleshoot any technical issues. Call (818) 790-4591 if you need assistance.

All Coleman Webinar Speakers are seen Live via Video Stream
You will see our speakers live through a video feed. You may customize the size of the speaker and powerpoint presentations by clicking on the webcam button on the GoToWebinar dashboard. You may position the speakers at the top, bottom, right or left hand sides. You may also choose to eliminate the video stream and just view the powerpoint.

Telephone Only Option
You may also choose to listen to the program on your telephone. The phone number will be provided with the handouts.

PDF Handouts
You will receive the pdf handout via email the day before the event. These may be distributed to all of your attendees.

Replay Link
If something comes up and you miss any part of the webinar, or there are technical issues such as a power failure, Internet dropout, fire alarm drills, actual fires or, earthquake (yes that has happened!) simply email and he will send you a link you may watch all or part of the webinar at your leisure. There is no charge for this service.

The Fine Print
1) Substitutions are allowed at no charge.
2) Cancellations receive a 100% credit for any Coleman product.
3) As with all our products, we offer a 100% money back satisfaction guarantee — no questions asked.

Five Easy Ways to Order!

1) Previous customers need only to send an email to with “Register Solving PPP Loan Hold Codes” in the Subject Line. We will do all the paperwork and charge your credit card on file, or send you a PayPal request.
2) Call Joseph Coleman at Customer Service at 818-790-4591 extension 1
3) Fax the order form to: 818-790-7859
4) Mail the order form to: Coleman Publishing, 28081 Marguerite Pkwy, #4525, Mission Viejo, CA 92690
5) Click “Add to Cart” to pay using PayPal


100 of the top 100 SBA lenders purchase our reports and data — attend our online training, webinars and summits. Coleman Report is committed to a mission of providing information to train finance professionals as small business lending experts who fund capital to Rural and Main Street America.


Very informative. I have actually printed off all of the information you provided and labeled it: “SBA PPP Good Information Condensed,” Alabama Teachers Credit Union

I find that your webinar training sessions are a GREAT way for me to keep current on important things SBA. Loan Service Provider.

Thanks for providing this training. It was very informative and helped me a lot. Our Bank highly encourages all our colleagues to take your training program. Highly appreciate your service in enlightening our knowledge. The Mint National Bank

This is incredible data. Great job in working through it. Embassy National Bank

Solving PPP Loan Hold Codes

Bob Coleman
Editor, Coleman Report
28081 Marguerite Pkwy #4525
Mission Viejo, CA 92690
(818) 790-4591
(c) 2021 All Rights Reserved