Your SBA Borrower Still Hasn’t Provided 2025 Financials: 10 Servicing Actions Under SOP 50 57 4 — Wed, Oct 21

Coleman Professional Webinar Training
Date: Wednesday, October 21, 2026
Time: 2:00 p.m. Eastern
Recording and e-certification provided

By late October, many SBA lenders have already made repeated requests for year-end financial statements, personal financial statements and tax returns. Some borrowers still have not provided them, but the lender’s servicing responsibility continues.

SOP 50 57 4 provides SBA lenders with alternative ways to monitor a borrower’s financial and operating condition when required financial information is not available. For the servicing team, the questions are what information can substitute for missing financials, when borrower contact should escalate, and what documentation should go in the loan file.

SOP 50 10 8.1 became effective October 1 for loan origination, while servicing and liquidation remain governed by SOP 50 57 4. This session focuses on what that means for lenders managing existing 7(a) loans.

On October 21, Lance Sexton will lead a working session on 10 actions SBA lenders can take when a borrower fails to provide required financial information. The session gives experienced SBA servicing and portfolio professionals an opportunity to compare their existing procedures with how Lance handles these situations in practice.

What Lance Will Cover

• What SBA expects when required borrower financial information is not provided.
• Alternative ways to continue monitoring the borrower.
• When repeated requests for financial information should escalate.
• How borrower non-compliance affects annual servicing reviews.
• Servicing options when borrower cooperation breaks down.
• When lenders may assess fees related to borrower non-compliance.
• When additional review of collateral, liens and insurance is warranted.
• How prudent servicing standards affect the lender’s response.
• Documentation that supports the lender’s servicing decisions.
• Issues that are important later in a guaranty purchase review.

Lance will also discuss how these decisions work in practice and where documentation matters most.

Your Instructor

Lance Sexton is a former SBA Deputy Director of the Little Rock Servicing Center. He has more than 40 years of small business lending experience, including 20 years directly managing SBA loan portfolios. He is Executive Vice President and Chief SBA Servicing and Liquidation Officer at Phoenix Lender Services and has worked with Coleman Professional Training for more than a decade.

This webinar is designed for SBA servicing officers, portfolio managers, program managers, credit officers and executives responsible for the ongoing management of SBA 7(a) loans.

How the Webinar Works

We use Microsoft Teams as the Webinar Platorm

Recording
All Coleman webinars are recorded, and a link is sent to all attendees.

Single Site License
The single-site license grants your institution one viewing of the webinar. It is permissible to use a single-site license on one device in a conference room for multiple attendees to view. The webinar can be viewed on any device.

Multiple Site License
A multiple-site license is an unlimited access pass for anyone at your institution. You will be given a link that anyone in your email domain can use.

Webinar Links and Handouts
The webinar link will be sent out prior to the session, and included again when we send the presentation and handouts.

Participants Earn Certificates of Participation
All Coleman Webinar attendees will receive a certificate of participation. This documents your continuing education history for SBA and your regulators.

Questions
Questions throughout the webinar are strongly encouraged. There are two ways to ask a question. The first is to ask the question via the chat in Microsoft Teams. The second is to send an email to anna@colemanreport.com. Also, feel free to ask pre and post-webinar questions.

The Fine Print
1) Substitutions are allowed at no charge.
2) Cancellations receive a 100% credit for any Coleman product.
3) As with all our products, we offer a 100% money back satisfaction guarantee — no questions asked.

3 Easy Ways to Order
1) ONLINE — Register and pay online via Quickbooks
2) EMAIL –Send an email to cindy@colemanreport.com with “Webinar Registration” in the Subject Line. We will do all the paperwork and either send you a sales receipt or an invoice.
3) PHONE — Call us at 818-790-4591.

Bob Coleman
Publisher, Coleman Report
bob@colemanreport.com