Portal Filing Instructions for Franchise Registrations

February 1, 2023

Joseph Coleman

The Department of Financial Protection & Innovation has released portal filing instructions for franchise registrations in the state of California.

New Portal Account Registration:

If you are creating a new portal account to file a Franchise application, use Option B

Your account should be approved within five (5) business days. Although in most cases it is approved within two (2) days, plan accordingly.

A confirmation email will be sent to the address you provided after your access to the self-service portal is established.

Frequently Asked Questions

If you need assistance, call the Department’s toll-free number at 1-866-275-2677 and ask one of our Customer Service Representatives for assistance registering your portal account.

Register here: https://docqnet.dfpi.ca.gov/

For more information on the documents listed above, or more specific requirements, please visit: Guidelines for Franchise Registration