SBLC Community Advantage Leadership Retreat — 4/29-4/30

A Coleman SBLC Executive Management Event

Ontario, California

Tuesday, April 29, 2025 
5:00 pm Reception
6:00 Dinner

Wednesday, April 30, 2025
(8:00 am to 4:00 pm)

Registration Fee $750 / Attendee

Who Should Attend?

– Executive Director
– Chief Credit Officer
– Chief Financial Officer
– Talent Acquisition Executive
– Board Chair

This must-attend event retreat will bring together the best industry professionals to guide you through critical issues and help you develop a clear, concise action plan for the most important factors affecting your institution.

The purpose of the event is to bring together executive management staff to provide a 2025 update on the importance of procuring, underwriting, servicing, liquidating, and obtaining funds for SBA 7(a) Community Advantage loans. Each of these processes presents unique challenges, opportunities, and potential pitfalls.

Your moderators will include former executive SBA officials, seasoned lending professionals, and subject matter experts to help you solve your greatest challenges.

This first-of-its-kind, one-day event will also allow you to interact with your peers and share solutions and best practices in both on-the-record and off-the-record settings.

You and a guest will be invited to the reception and dinner on Tuesday evening. On Wednesday, our all-day event will end promptly at 4:00 p.m. for those flying out that evening.

More on the Agenda

The day will start with a recap of some of the latest funding of CDFIs and CDCs. We will address the importance of credit policies and portfolio performance in the awarding of grants and capital investments.

Two sessions will follow on what your credit policy and loan policy should reflect:

1. Credit policy includes your internal control policies, e.g., quarterly review of delinquencies, status of liquidation reports, risk rating, loan classifications, and PaRRIS score. There should be scheduled periodic reviews of your packaging, underwriting, closing, servicing, and liquidation procedures.

2. The loan policy is the specific underwriting credit box for your Community Advantage lender program. Items to address include loan amounts, loan approval levels, collateral, FICO scores, pricing, and industry concentrations. A procedure needs to be in place for when there is a deviation from the policy.

There will be presentations on underwriting, servicing, and liquidation of SBA 7A loans. The end result will be that you will know what questions to ask and what are the important factors of concern to you.

Bob Coleman, drawing from his experience as an SBA 7(a) sales manager at a small business lending company, will lead a discussion on setting SBA BDO and referral source loan goals. He will cover how to structure compensation with business development officers and referral fees with loan brokers. He will also present some best practice, low-cost marketing examples.

We will conclude the event with discussions on the expected evolution of the SBA Community Advantage Program and SBA lending opportunities for CDFIs and CDCs.

Agenda for Wednesday, April 30, 2025

8:00 – Breakfast

8:30-9:00
Keynote Speech: “Strong Credit Policies Attract CDFI/CDC Capital”

9:00 – 9:45 
Credit Policy for the Community Advantage Lender 
– Executive-level review of SBA SOP 5056.1 “Lender Participation Requirements”
– Recommended internal controls and policy review benchmarks for your Community Advantage loan portfolio

9:45 – 10:30 
Loan Policy for the Community Advantage Lender
Speaker: Bob Coleman
– Executive-level review of SBA 5010 7.3 “Lender and Development Company Loan Programs”
– What should be included in your credit box

10:45 – 11:30  
Portfolio PaRRIS Score Management for the Community Advantage Lender
Speaker: Lance Sexton 
– Using the PaRRIS Score to set credit and loan policy standards

11:30 – 12:15
Executive-Level Review of SBA SOP 5057 “7(a) Servicing and Liquidation”
Speaker: Lance Sexton
– Factors to consider in approving lender servicing and liquidation actions

12:15 – 1:30 – Lunch
Keynote Speech: “Projected Evolution of the Community Advantage Lending Program
– What will Community Advantage look like in 2025 and beyond?

1:30 – 2:15
BDO Sales, Referral Sources, and Marketing of the Community Advantage Loan
Speaker: Bob Coleman
– Goals, sources, BDO compensation, loan broker referral fees, and marketing tips

2:15 – 3:00
Approving the Community Advantage Loan
– How to structure your loan approval hierarchy
– Best practices in approving Community Advantage loans

3:00 – 3:15 – Break

3:15 – 4:00
Companion Products of the Community Advantage Loan
– Compatible loan product opportunities in 2025

4:00 – Retreat Adjourns

Your Conference Executive Producers

Bob Coleman is the Author of “Money Money Everywhere and Not a Drop for Main Street.” Bob is the nationally recognized expert on small business financing. He has appeared frequently on Fox Business News, NPR and other numerous media outlets. He is sourced by all print media. He is a frequent speaker about small business lending throughout the US and EU. Bob has a BA in Medieval History from the University of California Santa Barbara and a MBA in Real Estate Finance from the University of Southern California.

Bob has earned numerous awards as a producer of events and video training. His passion is getting capital to Main Street and Rural American small business. Bob’s SBA lending roots trace back to institutions in Southern California, serving as Sr. Vice President and SBA Manager of a community bank and a Chief Operations Officer of a SBLC. He is a founding director of NAGGL.

Hilda Kennedy is the Founder and President of AmPac Business Capital, a nonprofit community lender dedicated to financing and fostering business success at all stages of growth. Since its establishment in 2005 and partnership with the U.S. Small Business Administration in 2007, AmPac has delivered over half a billion dollars in loans for real estate, equipment acquisition, and tenant improvements across California. As a CDFI and SBA Micro lender, AmPac also collaborates with local governments to provide direct community loans, fulfilling its vision of strengthening communities and families as Champions of Job Makers—small businesses.

Hilda has been widely recognized for her contributions at local, state, and national levels. She serves as Vice President of Regulatory Affairs for the National Association of Development Companies (NADCO) and is a trustee at California Baptist University. Hilda was honored as Woman of the Year by Congresswoman Judy Chu and designated Ambassador for Inland Empire Women in Manufacturing. Her leadership extends to past roles as President of the National Association of Women Business Owners, both at the Inland Empire Chapter and state level.

Conference Faculty

Lance Sexton, National SBA Executive Training Expert

Lance Sexton is the Former SBA Deputy Director, Little Rock Commercial Loan Servicing Center. Lance managed the Servicing of SBA Loans, the liquidation of SBA Express Loans, and the Liquidation of SBA 504 loans in a 24 state area. Lance has 30 years of experience in the origination, servicing, and liquidation of SBA Loans, ten years of experience directly managing portfolios of SBA loans that are both performing and nonperforming, and six years of experience as a small business owner.

He has served as Vice President, Senior Vice President, and Executive Officer of three community banks building and managing SBA portfolios at each bank. He is a current business professor at the University of the Ozarks and  was a faculty member of the Sam M Walton College of Business at the University of Arkansas.