SBA 7(a) Workouts and Deferment Tips for FY23 — Webinar 8/31

A New Coleman Webinar for SBA Lenders

SBA 7(a) Workouts and Deferment Tips for FY23

Challenging Prudent Servicing Actions to Assist Your Borrowers

A Coleman Webinar
Date: Wednesday, August 31, 2022
Time: 2:00 p.m. Eastern
Download a Registration Form

a 75-minute webinar that lets staff earn e-certification

Your borrower shows up on the delinquent list. Or, you get a telephone call from your borrower who says, “You’ll never believe what happened.” Or, you receive an email that says “Help! I need more money. I’m running out!.”

Your institution’s SBA 7(a) loan has now officially moved into the problem servicing loan category.

Now, you have a partner in SBA that says if you do the heavy lifting of servicing the loans we’ll support you. You have the authority to make the decisions you believe will aid in solving the borrower’s problems. But, you need to know SBA’s expectations of you and “prudent” servicing.

Join award-winning national SBA lending expert Lance Sexton as he defines “prudent” servicing .

He’ll also tell you the tools you have in your toolbox to give your borrower the best chance of turning their business around.

Webinar Content

  1. Workouts

● What information is required from the borrower
● Unilateral servicing actions that can be part of a workout
● Servicing actions requiring SBA’s approval
● Preparing the workout agreement

  1. Deferments

    ● Difference between deferments on loans sold in the secondary market and those that are not sold on the secondary market
    ● Acceptable length of deferments
  2. Extensions of Loan Maturity

    ● How long can you extend the maturity of an SBA Loan?
    ● Paying the additional guaranty fee
    ● Extensions of maturity on loans in liquidation
  3. Reinstatement of the Guaranty

    ● Common cause for reinstatements
    ● Crafting a reinstatement request
    ● The importance of following up on a reinstatement request

Coleman Report Webinar Benefits:

● Coleman Report webinars provide solutions to problems that left unaddressed will jeopardize the SBA loan guarantee.
● We give management the tools to create prudent credit boxes compliant with SBA’s standard operating procedures.
● We train your staff to ensure compliance of existing SBA rules and regulations.
● We train your staff to ensure compliance with new SBA rules and regulations.
● Get tips that solve difficult SBA underwriting, servicing and liquidation challenges.

Your Professional Coleman SBA Webinar Instructors:

Lance Sexton, Coleman Faculty Instructor

A former small business owner, Lance Sexton has a successful history of working with small business owners and students related to entrepreneurship and SBA loan origination, servicing, and liquidation.
He has received three publishing industry awards for his webinar instruction and his 8-week loan closing course.

Lance has over 30 years of experience, including ten years directly managing portfolios of SBA loans. Lance was an entrepreneurship faculty member of the Sam M. Walton College of Business at the University of Arkansas. He is an Executive Vice President of Fountainhead Commercial Capital and has been affiliated with Coleman Publishing for over eight years.

Bob Coleman is the Author of “Money Money Everywhere and Not a Drop for Main Street.” He is the founder of Coleman Publishing, a publisher of newsletters, reports, data, conferences, webinars, online training videos — to help finance professionals become small business lending experts.

Bob is the nationally recognized expert on small business financing. He has appeared frequently on Fox Business News, NPR and other numerous media outlets. He is sourced by all print media. He is a frequent speaker about small business lending throughout the US and EU. Bob has a BA in Medieval History from the University of California Santa Barbara and a MBA in Real Estate Finance from the University of Southern California.

Bob has earned numerous awards as a producer of events and video training.
His passion is getting capital to Main Street and Rural American small business.

How the Webinar Works

We use GoToWebinar as the webinar platform.

We will open the webinar for attendees to join at 1:30 pm ET. This will give each attendee thirty minutes before the webinar begins to troubleshoot any technical issues. Call (818) 790-4591 if you need assistance.


All Coleman webinars are recorded and a link is sent to all attendees.

Single Site License

The single site license grants your institution one viewing of the webinar. It is permissible to use a single site license on one device in a conference room to be viewed by multiple attendees The webinar can be viewed on any device.

Multiple Site License

A multiple site license is an unlimited access pass for anyone at your institution. You will be given a link that will be usable to anyone with your email domain.

Webinar Links and Handouts

The webinar link will be included on your sales receipt.

The link will also be included when we send the presentation and handouts. These will be sent by eod the day before.

Participants Earn Certificates of Participation

All Coleman Webinar attendees will receive a certificate of participation. This documents your continuing education history for SBA and your regulators.


Questions throughout the webinar are strongly encouraged. There are two ways to ask a question. The first is to ask the question via the chat box on the GoToWebinar dashboard. The second is to send an email to Also, feel free to ask pre and post-webinar questions.

Telephone Only Option

You may also choose to listen to the program on your telephone. The phone number will be provided with the handouts.


100 of the top 100 SBA lenders purchase our reports and data — attend our online training, webinars and summits. Coleman Report is committed to a mission of providing information to train finance professionals as small business lending experts who fund capital to Rural and Main Street America.


Very informative. I have actually printed off all of the information you provided and labeled it: “SBA PPP Good Information Condensed,” Alabama Teachers Credit Union

I find that your webinar training sessions are a GREAT way for me to keep current on important things SBA. Loan Service Provider

Thanks for providing this training. It was very informative and helped me a lot. Our Bank highly encourages all our colleagues to take your training program. Highly appreciate your service in enlightening our knowledge. The Mint National Bank

This is incredible data. Great job in working through it. Embassy National Bank

The Fine Print

1) Substitutions are allowed at no charge.
2) Cancellations receive a 100% credit for any Coleman product.
3) As with all our products, we offer a 100% money back satisfaction guarantee — no questions asked.

Three Easy Ways to Order

1) ONLINE — Register and pay online via Paypal
2) EMAIL –Send an email to with “Webinar Registration” in the Subject Line. We will do all the paperwork and either send you a sales receipt or an invoice. Pay your Quickbooks generated invoice with a credit card.
3) PHONE — Call Joseph, Bob or Michael at 818-790-4591.

SBA 7(a) Workouts and Deferment Tips for FY23

Bob Coleman
Publisher, Coleman Report