Five Tools SBA Managers Need to Know to Assess Risk

When: Tuesday, November 27, 2012
2:00pm ET –  3:15pm ET
Price: $289.00 – Unlimited $389

Five Tools SBA Managers Need to Know to Assess Risk
The Loan Portal, The Loan Review Top The List 
Complimentary Small Business Banking News of the Day Talk Show with Bob Coleman and Charles Green: 1:50 p.m. to 2:00 p.m.
Bank managers have a number of diagnostic tools in their toolbox to determine if their SBA loan portfolio is healthy or trending the other way.

Join this Coleman webinar as we walk you through what you need to know on how not only to gather information, but how to be able to correctly interpret the data on the performance of your SBA loan portfolio.

This webinar contains five important sections.

1) Looking at the Big Picture — Risk Assessment

The risk-based review assesses an SBA Lender’s SBA lending operations, taking into consideration:

• Portfolio performance
• SBA management and operations
• Credit administration practices for both performing and non-performing loans
• Compliance with SBA program requirements

All SBA Lenders must employ prudent lending policies, procedures and practices; and, must comply with SBA rules, SBA Loan Program Requirements, policies and procedures. Karen will explain how SBA will determine lender risk based on their:

• Examination Definitions
• Performance Rates
• Credit Quality Rates
• Active Purchase Rates
• Peer Groups

Karen will also address the three primary objectives that SBA has for on-site reviews it conducts on its lenders.

2) Using the SBA Lender Portal as Insight

SBA’s Lender Portal allows lenders to view their own quarterly performance data, including their most current composite risk rating. Lenders can also access data on peer group portfolio averages.

Karen will tell you all about the portal, how you can access it, and what you should do with the information.

She will discuss:

• Lender Portal Data Field Definitions
• A Comparison of Project and Actual Purchase Rate
• Understanding the Small Business Predictive Score
• Comparing Rating vs. Non-Rating Components

3) Understanding SBA Loan Compliance Audit Components; and

4) Preparing for the SBA On-site Audit

You will learn:

• How to identify the required components in a SBA Audit checklist
• How to determine what is a “material deficiency” versus an “immaterial technicality” (what truly affects the SBA guaranty)
• How to identify which assessment category your portfolio will likely fall
• What are the Top 10 risk review deficiencies

5) Identifying Best Practices to Incorporate into your Lending Platform

Finally, Karen will conclude with a summary of best practice actions that you may want to adopt in the management of your SBA loan department and portfolio, to not only be compliant with SBA, but more importantly to mitigate your risk as much as possible.

Join us as we discuss in great detail the steps you need to take to document your borrower’s equity correctly.

This webinar is rated “INTERMEDIATE” for the attendees.

Coleman’s Webinar level of instruction guide:

ELEMENTARY — The webinar assumes the audience has no experience in the topic.

BASIC — The webinar is for small business lenders who have some experience in the topic. The webinar is designed as the Topical 101 course. This is the appropriate level of instruction for managers who oversee the function.

INTERMEDIATE — The webinar solves an unique problem for the small business lending professional. A strong working knowledge of the subject matter is recommended.

EXPERT — The webinar discusses detailed, technical and advanced topics for the well-seasoned professional. A strong working knowledge of the subject matter is a must.

Who should attend

Small Business Bankers
SBA Loan Packagers
SBA Loan Closers
Small Business Banking Managers
Small Business Loan Underwriters


All Coleman Webinar attendees will receive an e-Certificate of Participation.

This is documents your continuing education history for the regulators.

Also, this documents the answer for SBA’s Review question of continuing staff education.

Please forward the names of and emails of all of those attending the webinar.

We will issue e-certificates of participation at the conclusion of the webinar.

Join our Expert Instructor:

Karen McHugh
SBA Complete
Richardson, TX

Karen McHugh has been active in SBA lending her entire professional career since 1984. She started her career with a CDC, then moved on to run an SBA lending department for a Kilgore First National Bank. You might recognize Karen from her days with the National Association of Government Guaranteed Lenders (NAGGL), where for four years she was a Senior Vice President and Director of Education, and then for seven years was Executive Vice President and Chief Operating Officer. Following her tenure at NAGGL, Karen went on to establish a consulting firm and gained a reputation as the go-to person in the industry for everything from due diligence on SBA portfolios, to the development of policies and procedures and training, to risk assessment analysis, assistance with SBA guaranty purchase recovery and loan workout/liquidation activity. Karen is the leading SBA technical expert in the nation and now is focused on providing this expertise to SBA Complete, Inc. and its clients.

Bob Coleman
Coleman Report

Bob Coleman is the Author of “Money Money Everywhere And Not a Drop For Main Street“. Coleman is the Editor of the Coleman Report, a trade newsletter for small business bankers. He is the nationally recognized expert on small business banking. He has appeared on Fox Business News and CNN and has been quoted by most major financial media outlets including the Wall Street Journal, New York Times and Bloomberg. He has spoken at numerous small business banking events across the United States, including international engagements. Coleman has a B.A. in Medieval History from the University of California Santa Barbara and a M.B.A. in Real Estate Finance from the University of Southern California.

About Coleman Webinars

Coleman takes great pride in bringing you the foremost experts in our industry. Not only our experts chosen with care, we bring you instructors who are excellent teachers of their craft. Coleman’s Webinars provide 75 minutes of highly specialized information, access to industry experts, live Q&A, and step-by-step “how-to’s” on a variety of topics relevant to today’s small business banker. Coleman hosts five to six webinars a month, making us the largest producer of webinars for the small business banking industry in the country. Monthly SBA topical webinars are conducted by John Dunn and Lisa Lerner, our national professional SBA instructors.

Dunn and Lerner’s presentations solve pressing problems facing today’s SBA lending professionals. On the second Tuesday of the month, the author of the bestselling “The SBA Loan Book” and the just released book, “Get Financing Now,” Charles Greene presents a program on a topical small business lending underwriting subject. An SBA loan liquidation themed webinar the third Tuesday of each month. We rotate the instruction with three of the finest experts in the country — Ethan Smith of SBA lender boutique law firm Starfield and Smith, SBA lender attorney Mitch Fogel, and Kerri Agee, of banc-serv, the president of the largest SBA loan service provider in the country.

Our SBA University webinars are for small business lending sales personnel who wish to learn, and refresh, outstanding sales techniques to achieve over-the-top sales goals.

Finally, we offer a monthly series of topics for bank chief financial officers to help them with the ever evolving world of loan reporting issues. Our professional instructors are Bob Judge of Government Loan Solutions and Jon Winick of Clark Street Capital.

Why a Webinar?

It’s very cost effective. No airfare, no hotels. Just cram as many people as you wish into your conference room and turn on the computer. You have two options to listen to the program–phone, or through your computer speakers. You are only charged for the connection. When you purchase unlimited access, there is no additional charge for multiple attendees. A great benefit of the program is that you have the ability to ask questions directly of the panelists. Or, you may simply email Coleman during the program and he will air your question. All of our webinars are recorded. Buyers of the unlimited site license option will receive a DVD recording of the event to share with anyone you wish. A transcript of the program is also provided to purchasers of the unlimited site license.

How it Works

We use Go-to-Meeting as our platform. You will receive a link that will direct you to an Internet site to view the presentation. Nothing will be downloaded to your computer. If you would like to test this process to make sure you will be able to access the link through your system’s firewall, just send an email to, and he will walk you through it. You may choose to listen to the program separately from the on-line visual presentation. Before the event, we will email you the presentation that you may distribute to all of your attendees.

Small Business Banking News of the Day Talk Show

Log and dial in ten minutes before each Coleman webinar to hear the “Small Business Banking News of the Day Talk Show” with Bob Coleman and Charles Green. We do this for two reasons. First, the pre-show confirms you are successfully connected to the webinar. Second, we provide you a synopsis of the current news to help you place what is happening to the small business lending industry in context. Join us for this free feature!

The Fine Print

1) The single user registration fee of $289 is based on location not attendance. You may have as many people in one location attend. You many distribute the materials to anybody in your company.

2) For only $100 more, you may invite as many people from your institution from as many locations as you wish. (You also get the DVD and transcript!)

3) Substitutions are allowed at no charge.

4) Cancellations receive a 100% credit for any Coleman product.

5) As with all our products, we offer a 100% money back satisfaction guaranty — no questions asked.

Five Easy Ways to Order:

Call Joseph Coleman at 800-617-1380
Fax the order form to: 818-790-7859
Mail the order form to: Coleman Publishing, PO Box 546, La Cañada, CA 91012

The Best SBA Loan Management Diagnostic Tool: The Loan Review

Unlimited Access $389.00 USD


Bob Coleman
607 Foothill Blvd # 546
La Cañada, CA 91012
(818) 790-4591
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